{"id":1154,"date":"2022-02-28T14:23:06","date_gmt":"2022-02-28T13:23:06","guid":{"rendered":"https:\/\/cotte-care.com\/?page_id=1154"},"modified":"2023-04-19T18:51:33","modified_gmt":"2023-04-19T16:51:33","slug":"return-refunds","status":"publish","type":"page","link":"https:\/\/cotte-care.com\/en\/return-refunds\/","title":{"rendered":"Return & Refunds"},"content":{"rendered":"

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Return & Refunds<\/h1>\n

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If the goods do not suit you, contact us and we will agree on an exchange. So that you don’t have to go to the post office, we will provide a courier who will deliver and pick up unpacked packages.<\/p>\n

How to proceed?<\/h2>\n

Print and fill out the Exchange or Return Form: HERE<\/a><\/span><\/p>\n

– Take a photo of the completed form and send it to your e-mail (help@cotte-care.com).
– Indicate your order number as the subject and write in the text of the e-mail: “Hello, I am requesting an exchange of goods according to the completed form and ensuring collection.
– Put the form in the box together with the unpacked package containing the goods you want to exchange.
– Wait for the email confirmation
– Then wait for the courier who will pick up the box and take it to the warehouse for exchange.
– The courier will bring you new goods for exchange..<\/p>\n

Do you want to return the goods?<\/h2>\n

It is not a problem, it is enough if you send us the unopened packages together with the printed form to the address: Celltex s.r.o., Ro\u017e\u0148avsk\u00e1 ba\u0148a 243, 048 01 Ro\u017e\u0148ava
Please also send us the form in electronic form to e -mail (help@cotte-care.com).
Once the products are returned to us, we will send you your money back.<\/p>\n

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Return & RefundsIf the goods do not suit you, contact us and we will agree on an exchange. So that you don’t have to go to the post office, we will provide a courier who will deliver and pick up unpacked packages. How to proceed? Print and fill out the Exchange or Return Form: HERE […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/pages\/1154"}],"collection":[{"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/comments?post=1154"}],"version-history":[{"count":2,"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/pages\/1154\/revisions"}],"predecessor-version":[{"id":7990,"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/pages\/1154\/revisions\/7990"}],"wp:attachment":[{"href":"https:\/\/cotte-care.com\/en\/wp-json\/wp\/v2\/media?parent=1154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}